CovySupport

My Account

Managing Your Payment Methods

Add, edit, and remove your cards

Add a card

  1. Go to Profile > Settings > Payments
  2. Tap "Add a card"
  3. Enter your card details (number, expiration date, CVV)
  4. Your card is securely saved via Stripe

Accepted cards

  • Visa
  • Mastercard
  • Apple Pay (via Stripe)

Default card

  • You can set a card as your default
  • It will be used automatically for your purchases
  • You can always choose a different card at checkout

Remove a card

  1. Go to Profile > Settings > Payments
  2. Tap on the card you want to remove
  3. Confirm the removal

Security

  • Your bank details are never stored by Covy
  • Everything is handled by Stripe, certified PCI DSS Level 1 (the highest security level)
  • Covy only sees the last 4 digits of your card

Common issues

  • Payment declined: check that your card is valid and that you haven't reached your spending limit
  • Expired card: remove it and add your new card
  • Double charge: if you've been charged twice, contact support@covy.app with the order reference

Can't find what you're looking for? Write to us at

support@covy.app