CovySupport

Buying

How to buy on Covy

Find and buy items with confidence

Find an item

Several ways to discover items on Covy:

  • Search: type a keyword (e.g. "Air Jordan 1", "Pokemon Charizard")
  • Categories: browse by type (sneakers, cards, watches, bags...)
  • Recommendations: Covy suggests items based on your taste
  • Lives: join a live to see items presented in real-time

Buy a classic listing

  1. Open the item you're interested in
  2. Check the photos, description, condition, and price
  3. Tap "Buy"
  4. Choose the delivery method: shipping or handover
  5. Confirm payment

Make an offer

If the seller accepts offers:

  1. Tap "Make an offer"
  2. Propose your price
  3. The seller can accept, decline, or counter-offer
  4. If the offer is accepted, you proceed to payment

Buy during a live

  1. Join the seller's live
  2. The seller presents items one by one
  3. When you're interested, tap "Buy"
  4. Payment is instant — first come, first served

After purchase

  • You receive a confirmation notification
  • The seller prepares and ships your item
  • Track the order in Profile > My Purchases

Can't find what you're looking for? Write to us at

support@covy.app