CovySupport

Selling

Managing received offers

Accept, decline or counter-offer

View my offers

Go to Profile > Seller Hub > Received offers to see all offers on your listings.

Available actions

For each offer, you can:

Accept

  • The buyer is notified and proceeds to payment
  • The sale is completed at the offer price

Decline

  • The offer is declined
  • The buyer can make a new offer if they want

Counter-offer

  • Suggest an in-between price
  • The buyer can accept, decline or make a new counter-offer
  • Back-and-forth is unlimited

Response time

  • You have a set timeframe to respond to an offer
  • After that, the offer expires automatically
  • The buyer can then make a new offer

Automatic minimum offer

If you want to avoid lowball offers:

  1. Go to your listing settings
  2. Enable "Minimum acceptable price"
  3. Set a threshold — offers below it will be automatically declined

Tips

  • Respond quickly — buyers often purchase from the first seller who responds
  • A counter-offer is often better than a flat decline
  • Check your offers regularly so you don't miss any

Can't find what you're looking for? Write to us at

support@covy.app