CovySupport

Selling

My seller stats

Track your sales performance

Access your stats

Go to Profile > My earnings to see your seller dashboard.

Available metrics

Earnings

  • Available balance: ready to be transferred to your bank account
  • Pending balance: in transit (released after confirmation)
  • Total earned: cumulative total of all your sales

Periods

You can view your stats over three periods:

  • Last 7 days
  • Last 30 days
  • All time

Details

  • Number of sales
  • Average order value
  • Number of views on your listings
  • Earnings evolution chart

Recent sales list

Below the metrics, you'll find a list of all your sales with:

  • Product sold
  • Amount
  • Payment status
  • Date

If your balance is blocked

If your balance is blocked, possible reasons are:

  • Ongoing dispute on an order
  • Incomplete Stripe verification
  • Suspended account — contact support@covy.app

Can't find what you're looking for? Write to us at

support@covy.app