CovySupport

Trust & Safety

Covy Community Guidelines

The principles for a healthy marketplace

Our principles

Covy is a community of enthusiasts. To make sure everyone can buy and sell with confidence, we ask every member to follow these rules.

Be honest

  • Describe your items accurately: real condition, authentic photos, fair price
  • Don't sell counterfeits
  • Don't use false information on your profile

Be respectful

  • Communicate politely with other members
  • No insults, harassment, or threats
  • No discriminatory, hateful, or violent content
  • Respect other users' privacy

Play fair

  • Honor your commitments: if you buy or win an auction, pay up
  • Ship on time if you're selling
  • Don't manipulate auctions (fake accounts, shill bidding)
  • One account per person

Stay on the platform

  • Make all payments through the app — no direct transfers
  • Don't ask others to communicate outside of Covy to complete a sale
  • Off-platform transactions are not protected

Consequences

Breaking these rules can lead to:

  • A warning
  • Removal of content or listings
  • Restriction of certain features
  • Temporary suspension of your account
  • Permanent ban

Covy may act immediately and without prior warning if the situation calls for it.

Can't find what you're looking for? Write to us at

support@covy.app